Việc làm này đã hết hạn nộp hồ sơ

Retail Supervisor

Thoả thuận

Khu vực tuyển

Trình độ học vấn

Đại học

Kinh nghiệm

3 năm

Supervise daily sales operations and ensure excellent customer service
Advise customers on products, fashion trends, styling, and product usage
Drive sales through effective upselling and cross-selling techniques
Build strong customer relationships and handle customer inquiries and complaints professionally
Ensure proper visual merchandising, product presentation, pricing, and brand standards
Monitor stock levels, conduct stock checks and inventory counts, and ensure timely replenishment
Identify fast/slow-moving, damaged, and out-of-stock items and report accordingly
Lead, coach, and train retail staff on sales techniques, product knowledge, customer service, grooming, and business etiquette
Monitor staff attendance, discipline, performance, and service quality
Ensure compliance with safety, security, loss prevention, and housekeeping standards
Prepare daily/monthly sales reports and attendance records
Conduct market research and monitor competitor activities and market trends
Perform administrative tasks and other duties assigned by the Company.

Bachelor’s Degree in a relevant field
Minimum 3 years of retail experience, including at least 1 year in a supervisory/leadership position
Experience in MNCs or premium retail brands is an advantage
Good command of English, both spoken and written
Proficient in Microsoft Office
Strong customer service mindset and passion for creating excellent shopping experiences
Strong communication, interpersonal, coaching, and conflict-resolution skills
Good problem-solving skills and ability to work effectively under pressure in a fast-paced retail environment
High sense of responsibility, integrity, teamwork, and attention to detail.
Willing to work in shifts.

Full participation in Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor regulations and based on the employee’s salary
Private health insurance and annual health check-ups
13th-month salary, annual salary review, and year-end performance bonus
12 days of annual leave and 3 company-paid sick leave days per year
Opportunities to participate in training and professional development programs to enhance skills, build competencies, and develop a long-term career with the Company.