Việc làm này đã hết hạn nộp hồ sơ

Customer Service - Ecommerce

Mức lương

22 - 23.2 triệu

Khu vực tuyển

Kinh nghiệm

Chưa có kinh nghiệm

Trình độ

Trung học

Mô tả công việc

Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Rotated Shift, having any 02 days off
Working hour: 07:00 - 22:00 (9 hours/shift including 1 hour break time)

Yêu cầu công việc

Proficiency in Japanese (listening, speaking, reading, writing). The JLPT N1 or N2 if have time live/study in Japan
Graduated High School or higher education.
Having experiences in customer services is an advantage.
Loud & clear voice.

Quyền lợi

Income up to:
22.000.000 - 23.200.000 VND/month.
Base salary: 21.500.000 VND.
Meal Allowance: 500.000đ VND.
KPI Incentive: 900.000 – 1.200.000 VND.
Night shift allowance: 30% base salary.
100% salary in 2-month probation time.
Rotated Shift, having any 02 days off
Working hour: 07:00 - 22:00 (9 hours/shift including 1 hour break time)
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Experiencing a clear promotion path.
Working in a dynamic, professional environment with many opportunities for advancement.

Thông tin chung

Ngày đăng

19/12/2025

Thời gian thử việc

2 tháng

Cấp bậc

Nhân viên

Số lượng tuyển

Hình thức làm việc

Toàn thời gian cố định

Yêu cầu bằng cấp

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