Product Training Specialist (Kitchen Appliances)

Training Planning & Execution: Formulate monthly/quarterly training plans aligning HQ strategy with local retail needs. Conduct onboarding, skill upgrades, product launch, and post-sales installation training.

Courseware Development: Analyze kitchen appliance features (range hoods, hobs, ovens, dishwashers, water purifiers, ETC.) to create PPTs, sales scripts, and casebooks. Monitor competitor trends to update content.

Multi-Scenario Coaching: Deliver offline and online training to store staff, PG/PBs, and dealers. Provide on-site frontline coaching on product demos, sales tactics, and customer communication.

Training Evaluation: Assess training effectiveness through tests, roleplays, store spot-checks, and sales tracking. Continuously optimize courses based on frontline feedback.

Best Practice Sharing: Extract top sales cases and service tactics from high-performing stores to build a standardized terminal knowledge base.

Localization & Technical Training: Translate HQ training materials into Vietnamese. Guide partners on hands-on product disassembly, assembly, and repair.

Other Duties: Support key campaign rollouts, generate training reports, and handle tasks assigned by line managers.

• Education & Languages: Associate degree or higher. Fluent in both Chinese and English (spoken and written).
• Experience: 1–3 years in retail training, sales enablement, or internal instruction in home appliances, home decor, or building materials (kitchen appliance background preferred; fast learners with strong communication skills are welcome).
• Core Skills: Solid knowledge of kitchen appliance mechanics. Strong capability in independent courseware creation, public speaking, and converting complex technical specs into clear sales points. Proficient in PPT and Excel.
• Soft Skills & Traits: High initiative, team player, strong organizational and execution skills. Resilient under pressure and willing to travel for short business trips.

• Competitive Salary: Negotiable based on competency + 13th-month salary bonus.
• Statutory Insurance: Full compliance with Vietnamese Labor Law for Social Insurance 
• Extra Healthcare: 24/7 Personal Accident Insurance and BIC Commercial Health Insurance.
• Health Check: Annual regular health check-ups.
• Working Environment: Dynamic, energetic, friendly, and united work culture.
• Gifts & Celebrations: Birthday gifts, festive presents (Holidays, Tet, ETC.).
• Team Activities: Regular Team Building trips, company parties, and events.