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Virtual Receptionist (Vr) -Nhân Viên Lễ Tân Trực Tổng Đài

Mức lương

12 - 15 triệu

Khu vực tuyển

Kinh nghiệm

1 năm

Trình độ

Trung cấp

Mô tả công việc

Handle customer inquiries in English/Vietnamese via phone, chat, and email.
Verify information, update system data, and ensure smooth booking operations.
Resolve issues quickly while maintaining a positive customer experience.
Escalate urgent or complex cases to supervisors.
Requirements:
Clear voice, good English communication (IELTS 5.5–6.5 or equivalent preferred).
Patient, detail-oriented, and responsible.
Comfortable using computer and online tools.
Experience in customer service is a plus.
Willing to work night shifts (9:00 PM – 7:00 AM, including a 2-hour break

Yêu cầu công việc

Clear voice and good English communication skills (IELTS 5.5 – 6.5 or equivalent preferred).
Patient, detail-oriented, and responsible with strong problem-solving skills.
Proficient in computer usage and online communication tools (CRM, chat, ticketing systems).
Previous experience in customer service or virtual assistant roles is a plus.

Quyền lợi

Competitive salary and monthly performance bonus.
Full training and ongoing professional development.
Opportunity to work in a global environment with an energetic, supportive team.
Career advancement within a fast-growing company.

Thông tin chung

Ngày đăng

11/10/2025

Thời gian thử việc

2 tháng

Cấp bậc

Nhân viên

Số lượng tuyển

Hình thức làm việc

Toàn thời gian cố định

Yêu cầu bằng cấp

Trung cấp