•    Develop domain-specific datasets to train bots effectively.
•    Configure conversational bots using databases, scripts, and relevant tools.
•    Align domain knowledge with bot training, configuration data, and scripts/tools.
•    Design, build, and deploy chat/voice bots on platforms like Dialogflow, Amazon Lex, Microsoft Bot Framework, Voctiv, etc.
•    Integrate bots with customer service platforms, CRMs, and backend systems.
•    Implement NLP solutions to enhance bot understanding of user intents and context.
•    Optimize bots for better natural language comprehension and user experience.
•    Ensure seamless handling of multiple use cases, errors, and edge cases.
•    Maintain bot quality and performance through thorough testing and optimization.
•    Create and configure efficient conversational flows.
•    Collaborate with subject matter experts to gather essential domain knowledge.
•    Document and generate strategic intent classifications for domain mapping.
•    Design conversational flows while addressing disambiguation in dialogue.
•    Validate and curate data to build training datasets and train the bots.
•    Monitor and analyze NLU model performance, identifying potential issues.
•    Apply analytical skills to identify gaps in domain coverage.
•    Strong knowledge data handling.
•    Strong knowledge of Python, Natural Language and Machine Learning
•    Prepare effort/cost estimates which consistently demonstrate minimum deviation from plan.
•    Accountable and responsible for meeting project timelines 
•    Work with minimum guidance from senior resources.
•    Independently perform all necessary end-to-end setup (software & middleware) on development, testing & production environments.
•    Proactively identify bottlenecks and bugs, and devise solutions to mitigate and resolve these issues
•    Develop and maintain code quality, organization, and automatization
•    Proactively contribute to and shape quality deliverables, particularly during the design phase
•    Practice and encourage knowledge sharing with a focus on establishing best practices 
•    Ready to work in flexible time zone as per client requirement(s).

•    Bachelor’s Degree in Computer Science required, Master’s degree preferred.
•    4+ years of enterprise chatbot development and configuration.
•    Knowledge of Watson Assistant, Lex, Google Dialog Flow
•    Excellent written and verbal communication skills. Must be able to effectively communicate across all levels of the organizations with regard to all aspects of a project solution with managers, client and project team.
•    Strong interpersonal abilities to collaborate across teams 
•    Can think creatively and provide innovative designs and solutions to problems.
•    Experience/knowledge of entire software lifecycle process/SDLC.

• Negotiable income
• Clear and transparent career advancement path Participation in social insurance, health insurance, and full benefits in accordance with labor laws
• A professional and dynamic working environment with free parking
• Participation in internal activities such as monthly birthday celebrations, Christmas parties, and more