Chi tiết tuyển dụng
Công ty
Thông tin chung
Ngày đăng
30/05/2019
Thời gian thử việc
2 tháng
Cấp bậc
Chuyên viên- nhân viên
Số lượng tuyển
2
Hình thức làm việc
Toàn thời gian cố định
Yêu cầu bằng cấp
Chứng chỉ
Yêu cầu kinh nghiệm
Dưới 1 năm
Ngành nghề
Mô tả công việc
We are looking for an extremely friendly and helpful individual that is capable of making the nastiest person laugh. The successful candidate will play a pivotal role in achieving our ambitious hotel expansion program and revenue growth objectives. You must be comfortable interacting with guests and providing good travel advices. You can expect a fast career progression as we expand across Vietnam and Southeast Asia.
Responsibilities
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Fluency in English; knowledge of other languages is a plus
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Inspect facilities regularly and enforce strict compliance with health and safety standards and cleanliness.
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event / conference planners
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Be the first line of contact with authorities if required.
Responsibilities
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Fluency in English; knowledge of other languages is a plus
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Inspect facilities regularly and enforce strict compliance with health and safety standards and cleanliness.
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event / conference planners
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Be the first line of contact with authorities if required.
Yêu cầu công việc
Requirements
- Friendly, Helpful, Vibrant, outgoing, extrovert
- Some experience working in the hospitality industry is preferred but not compulsory
- Infectious personality and high Emotional Quotient (EQ).
- Excellent Customer service attitude
- Excellent communication and organizational skills
- Ability to understand customer needs and handle different types of personalities
- Friendly, Helpful, Vibrant, outgoing, extrovert
- Some experience working in the hospitality industry is preferred but not compulsory
- Infectious personality and high Emotional Quotient (EQ).
- Excellent Customer service attitude
- Excellent communication and organizational skills
- Ability to understand customer needs and handle different types of personalities
Quyền lợi
- Work in start-up environment
- Grow up with the business
- Bonus based on revenue
- Insurance Policy
- 100% official salary
- Grow up with the business
- Bonus based on revenue
- Insurance Policy
- 100% official salary
Chia sẻ
S Otel
Địa chỉ:33 Đốc Ngữ, Ba Đình Hà Nội
Quy mô:Dưới 10 người
Ready to travel but on a tight budget? S makes IT easy with a new concept Otel. We understand that luxury does not have to come with a ‘H’uge price tag hence we took away the ‘H’ and created an Otel. S Otel is a budget startup designer hotel chain. We aim to cater to the Millennial crowd who appreciate design and comfort. At S, you can immerse yourself in a designer boutique hotel while sticking to your budget.
