Công Ty TNHH Thương Mại Dịch Vụ Đầu Tư Hừng Đông
Customer Service Executive (Thu Nhập Trên 10,000,000)
Mức lương :
10 - 15 triệu
Hạn nộp hồ sơ :
Đã hết hạn
Khu vực tuyển :
Việc làm này đã hết hạn nộp hồ sơ.
Chi tiết tuyển dụng
Công ty
Thông tin chung
Ngày đăng
25/11/2021
Thời gian thử việc
2 Tháng tháng
Cấp bậc
Chuyên viên- nhân viên
Số lượng tuyển
2
Hình thức làm việc
Toàn thời gian cố định
Yêu cầu bằng cấp
Cao đẳng
Yêu cầu kinh nghiệm
1 năm
Ngành nghề
Mô tả công việc
- Monitoring shipping documents and customer service related tasks for Ocean and Air Import/Export shipments.
- Contacting to shipping lines/ airlines/co-loaders/consolidators to solve any problem incurred.
- Communicating & co-ordinating with oversea agents to handle nominated shipments both sending and getting nomination.
- Enhancing strong relationship with oversea agents, pushing for more nomination from them, passing sales leads from agents to sales team, exchanging sales lead with agents if any.
- Placing booking, getting SI (shipping instruction) from customers, making bill of ladings, all documents related to the shipment.
- Coordinating with operation staff to take care of b/l & document pick-up.
- Follow-up with customer about stuffing plan and solve problem if any.
- Proactively and effectively solve customers’ complaints.
- Following up a shipment from booking stage until delivered at destination, proactively preventing any problem which can ben foreseen.
- Reporting to Manager if any problem related to Ocean and Air Outbound/inbound shipments.
- Contacting to shipping lines/ airlines/co-loaders/consolidators to solve any problem incurred.
- Communicating & co-ordinating with oversea agents to handle nominated shipments both sending and getting nomination.
- Enhancing strong relationship with oversea agents, pushing for more nomination from them, passing sales leads from agents to sales team, exchanging sales lead with agents if any.
- Placing booking, getting SI (shipping instruction) from customers, making bill of ladings, all documents related to the shipment.
- Coordinating with operation staff to take care of b/l & document pick-up.
- Follow-up with customer about stuffing plan and solve problem if any.
- Proactively and effectively solve customers’ complaints.
- Following up a shipment from booking stage until delivered at destination, proactively preventing any problem which can ben foreseen.
- Reporting to Manager if any problem related to Ocean and Air Outbound/inbound shipments.
Yêu cầu công việc
- From 22 years old
- University or college graduation in relation to Economics, Foreign Trade, Maritime Transportation…
- Good knowledge about international trade, incoterms and exporting market.
- Fluency in writing and speaking English.
- Good computer literate (Word, Excel, Outlook and PowerPoint).
- High responsibility, being able to work under pressure.
- Being service-minded, careful, hard-working and positive thinking.
- Having shipping & logistics experience and sales orientation is an advantage
- University or college graduation in relation to Economics, Foreign Trade, Maritime Transportation…
- Good knowledge about international trade, incoterms and exporting market.
- Fluency in writing and speaking English.
- Good computer literate (Word, Excel, Outlook and PowerPoint).
- High responsibility, being able to work under pressure.
- Being service-minded, careful, hard-working and positive thinking.
- Having shipping & logistics experience and sales orientation is an advantage
Quyền lợi
- Training Opportunities: Advance level of skills in communication, negotiation, problem solving skills, attending business trips or seminars abroad
- Working in a professional environment
- Having chances to inter-act with customers/ people/ agents around the world
- Good base salary/allowance + all benefit per labor law
- Getting 14 months of salary per year in average and more bonus basing on company financial result at the end of the fiscal year
- Working in a professional environment
- Having chances to inter-act with customers/ people/ agents around the world
- Good base salary/allowance + all benefit per labor law
- Getting 14 months of salary per year in average and more bonus basing on company financial result at the end of the fiscal year
Chia sẻ
Công Ty TNHH Thương Mại Dịch Vụ Đầu Tư Hừng Đông
Địa chỉ:17.3B, Block B, tòa nhà Indochina, Số 4 Nguyễn Đình Chiểu, Phường Đakao, Quận 1, Tp. Hồ Chí Minh, Việt Nam
Quy mô:10 - 150 người
Hung Dong logistics / Hung Dong transportation: this is the core business of Hung Dong Investment Service Trading Company Limited. Having been operating in the logistics industry for more than 5 years. Hung Dong logistics has become one of the leading logistics providers in local market. ITs service coverage has been diversified and expanded rapidly including Sea-freight (both international and domestic transportation), air-freight, customs brokerage, inland trucking, project cargo handling, dangerous cargo handling, warehousing (both bonded and normal warehousing)… With experienced staff, agents and partners around the world, we are very confident in serving any logistics and transportation need from customers.
Hung Dong Trading: Hung Dong Investment Service Trading Company Limited is a Vietnamese based company trading mainly in rice and sugar. Vietnam is known as the 2nd biggest rice exporter in the world with average volume of 5-7million tons of rice exported out every year, we are here to connect the buyers all over the world with the local rice mills & suppliers.
With depth market knowledge in sugar, rice and other commodities, we conduct our business with integrity and etiquette with the aim to become a one stop trade service provider for producers and consumers in key and niche agricultural markets.
Hung Dong Investment: in order to reinforce our position in the market, Hung Dong Investment Service Trading Company Limited is increasing ITs investment in the assets and properties… such as investing in building warehouse, container truck fleet and other companies in the logistics industry who are in need of financial supports, by doing that we can shorten our time to expand our name & service in the market.
Hung Dong Trading: Hung Dong Investment Service Trading Company Limited is a Vietnamese based company trading mainly in rice and sugar. Vietnam is known as the 2nd biggest rice exporter in the world with average volume of 5-7million tons of rice exported out every year, we are here to connect the buyers all over the world with the local rice mills & suppliers.
With depth market knowledge in sugar, rice and other commodities, we conduct our business with integrity and etiquette with the aim to become a one stop trade service provider for producers and consumers in key and niche agricultural markets.
Hung Dong Investment: in order to reinforce our position in the market, Hung Dong Investment Service Trading Company Limited is increasing ITs investment in the assets and properties… such as investing in building warehouse, container truck fleet and other companies in the logistics industry who are in need of financial supports, by doing that we can shorten our time to expand our name & service in the market.