Learning And Development Supervisor (For Back Office)

1. Ensure Training Programs Are Delivered Effectively and On Schedule

• Organize and coordinate training programs according to the approved training plan.
• Manage training logistics within the approved budget, including training venues, refreshments, training materials, and other related arrangements for trainers and participants.
• Prepare and submit training reports in compliance with SLA requirements.

2. Monitor and Evaluate Employee Competencies

• Guide employees and managers in applying learned knowledge and skills to the workplace and evaluating training effectiveness.
• Conduct and monitor post-training assessments according to the established training schedule and application timeline.
• Advise managers and recommend additional development programs when necessary.
• Update and communicate training application assessment results to managers within the required timeline.

3. Update Training Programs and Learning Content

• Continuously review and update training content for the MO/SCU Division to improve learning effectiveness.
• Develop and maintain e-learning content for MO/SCU employees.
• Stay updated on modern learning methodologies, assessment tools, and competency evaluation approaches.

4. Develop and Enhance Training Materials

• Conduct training needs analysis for the MO/SCU Division.
• Proactively recommend learning solutions based on JBVN‘s competency framework and business requirements from functions/departments.
• Design, develop, and update assigned training programs and materials.
• Roll out and facilitate new learning content across the MO/SCU Division.

5. Manage Key Talent and Successor Development Activities

• Advise, guide, and collaborate with HRBPs and line managers in setting up, monitoring, and evaluating annual PMS and IDP processes through the system.
• Provide career development guidance and IDP planning support for Key Talents and Successors, aligned with organizational succession needs and strategic priorities.
• Coordinate annual Talent Review processes to assess readiness levels and potential of Key Talents and Successors.
• Maintain and update Talent Pool data on the HR Dashboard, ensuring data accuracy, transparency, and support for strategic workforce decisions.
• Analyze workforce data to identify Key Talents, High Potentials, and Successors, providing insights for talent planning and development initiatives.

6. Other Responsibilities

• Maintain and update monthly training records, training history, and application assessment results.
• Perform other duties as assigned by the Line Manager.

1.Education

• Bachelor‘s degree in Human Resources Management, Business Administration, Economics, or related fields.

2.Experience

• Minimum 4–5 years of relevant experience in Learning & Development, Talent Development, or related HR functions.
• Experience in the F&B industry is preferred.

3.Training / Licenses / Certifications

• Relevant certifications in Learning & Development, Talent Management, Training Design, Coaching, or related areas are an advantage.

4.Essential Requirements

• Professional appearance with clear and confident communication skills.
• Good English communication skills.
• Solid knowledge and practical experience in competency frameworks and talent development.
• Strong presentation and facilitation skills.
• Proficient in Microsoft Office, Canva, PowerPoint, and online training platforms/tools.
• Good planning, coordination, and project management skills.
• Strong analytical and problem-solving abilities.
• Dynamic, proactive, and highly responsible.
• Quick learner with the ability to adapt to new knowledge and changes.
• Customer-oriented mindset and strong stakeholder management skills.

• Highly competitive salary, 13th-month salary, bonus
• Full insurance coverage as per law
• 18 days of annual leave
• Participation in extracurricular activities and team building events
• Opportunities to learn, participate in internal training courses, and opportunities for rapid development and advancement to senior management positions.