· Develop and improve company’s marketing/communication campaigns. Have an intermediate understanding of planning for “best in-app user journeys and experiences”.
· Setting up and optimizing company’s assets across in-app / base marketing platforms. Beyond setting up, you will also be responsible for tracking/analyzing the overall performance of company’s campaign within our app.
· Working on continuous process improvement initiatives to build sustainable operation, increase efficiency and achieve cost savings.
· Support distribution of company’s products by working closely with company partners and stakeholders across different functions in the organization.
· Support Ops Manager in managing the team’s warehouse, including working and checking with the warehouse to always ensure adequate level of necessary products.
· Periodically provide support to Customer by answering customers inquiries.
· Other administrative and clerical tasks as directed by the Manager.
· Bachelor’s Degree (preferably in Commerce or similar)
· At least 2 years of working experience in lending products/ lending operations/marketing operations field.
· Strong skills in Excel/Google Sheets, data analysis, reporting, and workflow management.
· Familiarity with key concepts: SOPs, operational risks, NPS, automation.
· Highly detail-oriented, structured, and comfortable with repetitive, process-driven tasks.
· Good team player, able to work in a fast-paced environment.
· Agile, love solving operational inefficiencies.
· Good English communication skill.
· Salary: 13,800,000 VND Gross/month
· Service voucher: 300,000 VND/month
· 100% salary in 2-month probation period & full SHUI
· Laptop provided
· Annual leave
· Sign contract with Talentnet
