R&D Supervisor

New Product Development and innovation exiting Products/ Processes

• Developing formulations for new products as agreed calendar or improving existing ones
• Develop new product profile for R&D library
• Set up technical standards for raw materials and finished products, product shelf life
• Supplier Development for raw materials and packaging for new products
• Develop production/ store process for new products
• Drives innovation for exiting products and processes
• Establish Product Standards, Gold Standard (GS)
• Drives sustainable GS
• Transfer technical knowledge, processes, and documentation to QA and Production departments
• Responsible for inspecting new raw materials in the first three batches to ensure suppliers meet agreed technical standards

Supply Chain Support

• Develop Third-Party Supplier as FG Production Outsourcing: apply full process of technical and product improvement
• Responsible for studying the production feasibility of new or improved projects
• Responsible for studying the quality of products over their shelf life
• Ensure that raw materials and finished products comply with local food regulations and Jollibee‘s guidelines and specifications
• Analysis and define current production issues with QA/ Production/SE and propose solutions to improve product quality and consistency
• Take part in evaluating/studying food production equipment and processing technology used in finished products for upgrades and updates
• Serve as a member of the sensory evaluation panel, with strong sensory skills and represent the local market

Technical support for Store

• Responsible for setting up product operating parameters for newly used or upgraded equipment at stores
• Responsible for inspecting, researching, and proposing changes or updates to improve product quality and consistency

Alternative sources and Cost saving

• Proposing, and ranking suitable alternative raw material sources for production or in-store use
• Responsible for conducting product industrialization trials to ensure production line feasibility and assess raw material samples for substitution or improvement
• Implement the establishment of technical standards for raw materials from new suppliers
• Supervise inspection of new raw materials in the first batch to ensure suppliers comply with the agreed technical standards

Technical system management

• Review Finished good/ raw material/packaging specifications/ process flow according to VN regulations.
• Review R-HACCP/GS documentation
• Drive continuous improvements to enhance system effectiveness.

Cross functional – collaboration

• Take a lead technical role, planning and coordinating timelines with other departments. Work with QA/QMRS/ SE/ Operation to define quality standards and resolve.

• University degree or higher in Food Technology or related field.
• At least 5 years of experience in a similar position
• Knowledge of GMP, HACCP, ISO 22000
• Computer basic knowledge: MS. Word, MS. Excel, MS. PowerPoint
• Intermediate level in English
• Analytical thinking, creative, attention to detail, cooperative, good communication skills. Enthusiastic, able to work under pressure, committed to responsibility
• Main workplace: R&D Lab (95 Le Quang Dinh Street, Binh Thanh Ward, Ho Chi Minh city)
• Others: Main Office (Binh Thanh Ward), Commissary (Can Giuoc, Long An), Store and occasional business trips to supplier
• Working hours: Mon to Sat, overtime when required. On Saturdays, employees may work onsite or WFH depending on business needs

• Competitive income with 100% salary and allowances during the probation period.
• Gifts on special occasions.
• Salary review at least once a year.
• • Annual leave: 12 days/year, prorated in the first year, with up to an additional 7 days/year.
• • Attractive service charge and bonus schemes.