Testing Customer Service

• Contact with vendors to get information to pick up samples from factories
• Received Test request and Sample from vendor / Buyer
• lInstruct Log In\\\'s staff to pick up the samples as agreement from vendors
• Send Test Request Form (TRF) to vendors and instruct and tranining them how to fill their information, test requested..in the TRF
• Make quotation as vendor\\\'s request
• Check information on the TRF and submitted samples, make sure they match together and enough for testing.
• Contact vendor to check and get more information, clear information as testing program\\\'s
• Make Internal Check List form to asign test ITems based on test requested and testing
program for lab teams (Physical, Finishing Performance, Material and RSL)
• Make Sample Breakdown form to assign tested parts (on samples) which need to be performed RSL tests based on requirement of testing program
• Pass submitted samples, hard copy of TRF and related forms to testing labs & Reporting Team
• Prepare the sample and send to Subcontract if any
• Received and resolve if have any feedback from Vendor / buyer (complain, update information , test method,..)
• Received feedback & request from Lab for testing (ex: extra sample for testing, double check information...)

- Provided with uniform and labor safety facility.
- Company pay gasoline or provide company’s car / taxi when employee have a business trip as regulations of the Company
- Allowance
- Salary Increment according to the Company’s Policies.
- Bonus salary for 13th of month & other is according to the Company’s Policies
- Training: According to the training schedule and plan arranged by the Company.
- Annual Leave: 12 days per year, and Tet holidays, holidays by government regulations.
- Insurance fees: Social, health and unemployment insurance will be paid in accordance with the regulations on insurance.