Operations Assistant - Part Time (11 Months)

Duties and Responsibilities:

1. Product Development (60%):

• Perform the full scope of trims product development activities, including artwork, pricing, sampling, and quality control. 
• Work closely with corresponding offices and regional production teams on product development projects. 
• Coordinate all trim developments and sampling processes with the Sales team, Tech team, QA team, and Production. 
• Maintain and update development details, status, and progress in computer records/ databases. 
• Organize files of physical samples, approvals, and related information associated with specific trim item development. 
• Perform Global ID assignment for approved developed items and manage Global ID master data in SAP and the Master pricelist file. 
• Monitor all processes to ensure they are on schedule. 
• Perform other duties as assigned by direct supervisors.    

2. Customer Service (40%):

• Assist Customer Service Executives with sales orders and quotations within target timelines. 
• Perform administrative tasks for Customer Service, such as preparing sales contracts for customers and handling sample deliveries. 
• Coordinate with other departments, such as Sales, Warehouse, Logistics, QA, and Supply Planning, to ensure timely delivery of goods to customers.
• Escalate issues related to customer orders to Managers in a timely manner. Handle customer service phone calls.

• 13th Month Salary and Sales Bonus as well
• 24/7 Health Care Insurance (BAO VIET)
• 15 Annual Leaves
• Working hours: 8:00 - 17:00, Monday - Friday (off Saturday and Sunday). 1 hour lunch break
• Travel and lunch: self-funded