Sales Administrator (Temporary Contract)

I. GENERAL DESCRIPTIONS:

In charge of all activities related to sales admininstration and keep contact to the customers.

II. JOB DUTIES:

-   Manage the orders, the claims and report to the Manager.

1. The orders:

-   Receive the order from customer. Update all information on ERP system and other documents.

-    Working with the Production Manager to get the confirmed delivery date.

-    Send out the order confirmation and contract to the customers.

-    Follow the orders and issue the shipping documents (invoice, packing list and shipment request) for exporting.

-    Follow the shipping schedule, transit time, record the ETD and ETA.

-    Send out the shipping documents / orginal documents (Invoice, packing list, B/L …) to the customers.

-    Record the documents to correct file and folder after finishing the shipment.

1. The claim:

-   Acknowledge the claim.

-   Collect the information from customers and issue the official claimed documents.

-   Working with related departments (QC department…) to get the report of claim.

-   Send out the claim acknowledge, the investigation report to the customers, try to get their feedback.

-   Record all information on the claimed file.

1. The report:

-   Update weekly report (Order book updated) and send to Group.

-    Handle weekly commercial meeting.

-   Update the monthly report shipment (sample sending, sample receiving, returned shipment…)

-   Monthly cut off checking file

-   Monthly trade report - send to the Group with the analysis

1. Others: To be informed

- Enjoy full insurance according to regulations

- Travel, vacation, teambuilding

- Dynamic, youthful and enthusiastic working environment