Chi Nhánh Công Ty TNHH Một Thành Viên Framis Việt Nam Tại Đồng Nai

Customer Service (Trims / Garment) In Nhon Trach

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Ngày cập nhật:31/12/2024 06:27

Chi tiết tuyển dụng

Công ty

GENERAL INFORMATION

WORKING HOURS

JOB DESCRIPTION

Manage daily orders via emails & ERP System
Have a good communication skill with the customers, good follow up & monitor the customer order delivery on schedule
Report on weekly customer service activities, maintain accurate and timely reporting
Prepare samples and quotation daily for customer request
Work closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.
Support project management to cross functional activity required for project execution.
Able to present company products, identify the customer needs, and elaborate the details to the customers
Able to assist & work with shipping department if necessary
Provide technical support to customer and problem solving for quality issue.
Any other ad-hoc tasks as assigned.

Good PC skills in MS Office, Excel
Initiative, hard-working, responsible, and energetic
Well-organized, detail-minded and good interpersonal skills
Able to work under pressure in a fast-paced environment, and work overtime is required at peak season.
Capable to work independent for problem solving
Fluent in both written and spoken English and Vietnamese

PREVIOUS EXPERIENCE

Minimum 3 years working experience in trims / garment merchandising, or administration experience is also considerable

EDUCATIONAL LEVEL

Working hours: Office hours from 8:00 AM to 5:00 PM, Monday to Friday, and alternate Saturdays.
Benefits:
Lunch allowance, and other allowances as per company policy.
Full social insurance and health insurance in compliance with labor laws.