Senior Admissions Consultant

Sales

·        Telesales and face to face STEAM English course advisory;

·        Responsible for and achieve person target monthly;

·        Fill up classes with students to meet the minimum number of students in each class.

Re-enrolment

·        Responsible for re-enrolment monthly target;

·        Fill up classes with students to meet the minimum number of students in each class;

·        Do re-enroll and care call;

·        Consult extra course at AEG.

Service

·        Arrange schedule, class for students;

·        Well manage students’ transfers, refunds, saving fee;

·        Follow up outstanding payment of students;

·        Take care of students for referrals and renewals;

·        Handle customer complaints, customer requests;

·        Support with organizing events/ activities for students;

·        Handle students’ requests/ complaints on a daily basis;

·        Prepare and do customer survey (via hardcopy form and telesales);

·        Check attendant;

·        Call absence.

Manager Training and Management

·        Support to train and coach Admissions Consultant (AC) team at the center;

·        Support to supervise daily tasks of AC team;

·        Support to arrange working schedule for AC Team;

·        Support to plan and execute the sales strategic plans as CM’s requests;

Other tasks arranged by Center Management

• Professional and holistic training
• Creative, supportive and competitive colleagues
• 12 days annual leave
• Discount on English courses for employee and family
• Other benefits: laptop, telephone, uniform, free employee parking