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Belle Maison Parosand Danang Hotel
Guest Relation Officer
Mức lương :
5 - 6 triệu
Hạn nộp hồ sơ :
Đã hết hạn
Khu vực tuyển :
Thông tin chung
Ngày đăng
19/07/2024
Cấp bậc
Chuyên viên- nhân viên
Yêu cầu giới tính
Nữ
Số lượng tuyển
1
Hình thức làm việc
Toàn thời gian cố định
Yêu cầu kinh nghiệm
Dưới 1 năm
Mô tả công việc
- Handle guest and administrative message service
2. Up-sell hotel services, use guests’ name, verify requests and maintain a positive “can-do” attitude and tone of voice at all times
3. Do the inventory control and issuance of keys, radios and pagers
4. Log telephone repair and emergency reports with appropriate tracking codes in computer
5. Provide callers with hotel information and maintain and update information files
6. Be familiar with, inspect, and maintain all Guest Services office equipment
7. Be able to use pagers, radios and two way communications systems
8. Prepare all Guest Services reports
9. Assist and process all in-house requests and needs from all departments
10. Perform any additional tasks to ensure that any needs that directly or indirectly affect the guests are met
11. Knowledgeable and handle special requests, selling of amenities and catering, arrival and departure patterns
12. Help to develop guest history profiles, coordinate tracking of inventory and proper storage and pick up of equipment
13. Keep abreast of current information
14. Perform concierge duties such as booking tours and transportation, giving directions, hotel information, restaurant information, ETC
Yêu cầu công việc
- Bachelor Degree in any field
2. Minimum 1 year of experience in similar position preferably in hospitality business.
3. Proficiency in English/Korean/Chinese and computer literate.
4. Good health, mature and pleasant personality and neat appearance.
5. Able to cope with pressure.
Quyền lợi
- All benifits according to Labor Law.
- 6 days off per month.
- Receive 100% salary during probation period.
- Receive the service charge.
- Participate many meaningful activities.
- Friendly & professional working environment.