Social Media Associate

1. Social Media Management:

• Create and curate compelling content (photos, videos, stories) showcasing our retail store and products.
• Develop and execute social media strategies to increase brand awareness and drive traffic to the store.
• Collaborate with KOLs to promote our products and share content about our store.
• Utilize analytics tools to track and analyze social media performance, adjusting strategies as needed for optimal results.
• Implement paid boosting strategies and optimize content for maximum engagement.

2. Community Building:

• Research and identify influential individuals within the mom and baby community who align with our brand values.
• Develop partnerships and collaborate with KOLs to amplify our brand message and reach targeted audiences.
• Coordinate influencer marketing campaigns and track the impact on brand visibility and engagement.
• Assist in the planning and execution of events hosted within the retail store, such as product launches, workshops, and demonstrations.
• Utilize social media platforms to promote upcoming events, generate excitement, and drive attendance.
• Seek out opportunities for involvement in community events, sponsorships, and charitable partnerships that align with our brand values.

3. Content Creation and Editing:

• Edit basic photos and videos to ensure high-quality social media uploads.
• Maintain a consistent brand aesthetic across all social media platforms.

4. Customer Experience:

• Monitor online inquiries and promptly respond to customer questions and concerns.
• Address customer feedback and resolve any issues to ensure customer satisfaction.
• Serve as a brand ambassador, fostering positive relationships with customers online.

• Competitive Salary Package
• Attractive Monthly Commission
• 13th salary bonus, annual bonus
• Annual performance appraisal for salary reviews
• Social Insurance, annual health check
• Annual leave 12 days per year, holidays leave, birthday leave