Công Ty Cổ Phần Viễn Thông FPT
Infra Avaya Unified Communication Support Engineer
Thông tin chung
Ngày đăng
20/01/2025
Cấp bậc
Chuyên gia
Số lượng tuyển
1
Hình thức làm việc
Toàn thời gian cố định
Yêu cầu kinh nghiệm
2 năm
Ngành nghề
Mô tả công việc
- Act as Unified Communication Support engineer, the position is responsible for implementing and maintaining the Avaya Unified Communication.
- Manage and delivery Avaya Unified Communication implementation ontime.
- Oversee the entire project/product development process – from start to delivery.
- Participate in workshops, meetings, discussions.
- Prepare technical project document for Avaya Unified Communication system.
- Fulfil End user MACD request within Committed Timeline.
- Performs analysis and diagnosis of Complex Voice Networking problems.
- Managing vendor’s activities.
- Managing all incident and troubleshooting Avaya Unified Communication system
- Support End user enquiry.
Yêu cầu công việc
- English proficiency.
- At least 2 years’ Experience with Avaya Unified Comms
- Knowledge with following Avaya component
- Communication Manager
- System Manager
- Session Manager
- IX Messaging
- Avaya Aura Device Services
- Session Boarder Controller
- Element Management System
- Avaya Media Server
- Application Enablement Service
- G450
- Avaya Contact Recorder Advance
- Work Force Optimization
- Call Management System
- IX Workplace
- Experience in complex project involving the above list component.
- Experience in BAU Operation
- Ability to grasp complex design concepts quickly and understand.
- Client-facing skills to include cross-functional influence, external and internal consulting/ partnering.
- Ability to translate technical issues into understandable business language for end users.
- Generate standard project documentation including Low level design, Network Diagrams, WLIs, ETC.
- Ability to troubleshoot implementation problems
Quyền lợi
- Friendly, professional, dynamic working environment
- Opportunities for training, development and advancement your career path.
- 13th month salary and bonus based on business profits
- 12 days anual leave. Company trip, team building and orther activities
- PNC Care (24/7 insurance), Health insurance, social insurance, unemployment insurance and health check-up each year
- Belongs to Phuong Nam Telecom Company (Exclusive partner of FPT Telecom).
