Công Ty Cổ Phần Viễn Thông FPT

Infra Avaya Unified Communication Support Engineer

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Ngày cập nhật:20/01/2025 03:03

Chi tiết tuyển dụng

Công ty

Act as Unified Communication Support engineer, the position is responsible for implementing and maintaining the Avaya Unified Communication.
Manage and delivery Avaya Unified Communication implementation ontime.
Oversee the entire project/product development process – from start to delivery.
Participate in workshops, meetings, discussions.
Prepare technical project document for Avaya Unified Communication system.
Fulfil End user MACD request within Committed Timeline.
Performs analysis and diagnosis of Complex Voice Networking problems.
Managing vendor’s activities.
Managing all incident and troubleshooting Avaya Unified Communication system
Support End user enquiry.

- English proficiency.

- At least 2 years’ Experience with Avaya Unified Comms

- Knowledge with following Avaya component

- Experience in complex project involving the above list component.

- Experience in BAU Operation

- Ability to grasp complex design concepts quickly and understand.

Client-facing skills to include cross-functional influence, external and internal consulting/partnering.

Ability to translate technical issues into understandable business language for end users.

Generate standard project documentation including Low level design, Network Diagrams, WLIs, ETC.

Ability to troubleshoot implementation problems

Friendly, professional, dynamic working environment
Opportunities for training, development and advancement your career path.
13th month salary and bonus based on business profits
12 days anual leave. Company trip, team building and orther activities
PNC Care ( 24/7 insurance), Health insurance, social insurance, unemployment insurance and health check-up each year
Belongs to Phuong Nam Telecom Company (Exclusive partner of FPT Telecom).