Công Ty Cổ Phần Kredivo Việt Nam
Senior IT Operations Specialist
Mức lương :
Thoả thuận
Hạn nộp hồ sơ :
Đã hết hạn
Khu vực tuyển :
Việc làm này đã hết hạn nộp hồ sơ.
Chi tiết tuyển dụng
Công ty
Thông tin chung
Ngày đăng
12/11/2024
Cấp bậc
Quản lý cấp cao
Số lượng tuyển
1
Hình thức làm việc
Toàn thời gian cố định
Yêu cầu bằng cấp
Đại học
Yêu cầu kinh nghiệm
3 năm
Ngành nghề
Mô tả công việc
- Maintain the quality of all IT Ops services in the site, including but not limited to:
- User hardware, with all of the installed applications
- The quality of internet connectivity
- Specific connectivity configurations, such as telephony or VPN
- Maintain healthy escalation line when an issue/project requires support from the L2 support team (Apps/Infra/Identity/Ops)
- Maintain the integrity of all IT Ops procedures and policies, such as:
- User onboarding/offboarding
- Raising issues/support request through the proper ticketing channels
- All applicable asset management procedures
- Maintain asset data integrity at all times, for all hardware types in scope.
- Act as the Subject Matter Expert for all tech-related support requests. Involve the L2 support team when needed.
- Keeping an update line to all members of the IT team especially Leads and Managers.
- As the representative of the IT team, maintain good working relationships and professional communication with all of the site stakeholders from all teams.
Yêu cầu công việc
- Bachelor Degree or Master Degree in the field of science or engineering.
- At least 3 years of experience in managing the operational aspects of the IT team, such as: management of incident SLA, asset inventory management, refining onboarding/offboarding processes, ETC.
- Aptitude towards fundamental concepts within enterprise applications, for example: Application types and roles (HRIS, Directory Service, ETC), SSO technologies, Email technologies and standard, Integration technologies, and Security technologies.
- Aptitude for learning new technologies and frameworks, to better support the business.
- High sense of ownership of job scope and managed portfolios, able to operate / propose independently with minimal supervision.
- Possess awareness towards organization internal mechanism, such as escalation path based on criticality and urgency.
- Able to demonstrate independence in solving (complex) cases.
Quyền lợi
- Salary: Open to discuss
- Working dynamic environment
- 15 anual leaves per year
- Bao Viet Insurance
- Laptop / NYP / Companytrip
Địa điểm làm việc
TP.HCM, Tân Bình
TP.HCM, Quận 3
TP.HCM, Phú Nhuận
Chia sẻ
Công Ty Cổ Phần Kredivo Việt Nam
Địa chỉ:Tầng 9, Tòa nhà HM Town, số 412, đường Nguyễn Thị Minh Khai, Phường 05, Quận 3, HCM
Quy mô:150 - 300 người
Công Ty Cổ Phần Kredivo Việt Nam
Tầng 9, Tòa nhà HM Town, số 412, đường Nguyễn Thị Minh Khai, Phường 05, Quận 3, HCM
Tầng 9, Tòa nhà HM Town, số 412, đường Nguyễn Thị Minh Khai, Phường 05, Quận 3, HCM
