Ngân Hàng Trách Nhiệm Hữu Hạn Một Thành Viên Cimb Việt Nam
Nhân Viên Chăm Sóc Khách Hàng Outbound / Telesales
Mức lương :
8 - 10 triệu
Hạn nộp hồ sơ :
Đã hết hạn
Khu vực tuyển :
Thông tin chung
Ngày đăng
09/04/2024
Thời gian thử việc
2 tháng
Cấp bậc
Chuyên viên- nhân viên
Số lượng tuyển
2
Hình thức làm việc
Toàn thời gian cố định
Yêu cầu bằng cấp
Đại học
Yêu cầu kinh nghiệm
1 năm
Mô tả công việc
- Contact customers who have registered Bank's products or inquires through outbound calls
- Interact with new/existing customers by providing information about products & services
- Support customers complete onboarding journey
- Actively support other team members for work-load or back-up person to fulfill the department’s work within the time frame
- Ensure all issues/ risk events are reported in a timely manner and have properly followed up
Yêu cầu công việc
- Bachelor's Degree or above related to Banking and Finance (Accounting/ Finance/ Business/ Economics/ Financial Engineering)
- At least 6-month working experience in Retail Banking sector (Fresh graduate welcome)
- Applicants with Customer Service/ Call center/ Sales background is most welcomed (Banking, Insurance, Fintech)
- Good time management skills
- Good at customer service, negotiation, and problem-solving skills
- Having logical thinking, flexible response, quick absorption, and boldness to share opinions and personal views
- Work independently/team according to KPI
- Strong teamwork capabilities
- Being able to work under high pressure.
- Multitasking skill
- Has good communication skills (Vietnamese is a must) and good command of spoken and written English.
Quyền lợi
- 100% salary during probation.
- Monthly incentive based on performance.
- 13th month salary.
- Laptop provided, free parking.
- Annual Health check-up.
- Coffee, tea, snacks monthly.
- Participate in team building, special days, internal events, engagement activities.
- Annual leave of 12 days per year, holidays leave.
- Other benefits according to CIMB's policy & Labor Law.
